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TERMS & CONDITIONS

9 - RESPONSIBILITY

9 - RESPONSIBILITY

All possible care is taken to ensure that our suppliers maintain the highest possible standards. However, we are not responsible in any way for problems, however they arise, that result from the booking of services we do not directly ...

8 - UNUSED SERVICES

8 - UNUSED SERVICES

No refunds or exchanges can be made with respect to accommodation, meals, sightseeing tours, transport or any other services, included in the tour price, but not utilized by the tour members.

7 - DEPOSIT AND PAYMENT

7 - DEPOSIT AND PAYMENT

A deposit of 30% of the tour price per person plus bank charges (credit card/bank transfer processing fees) is required upon confirmation of your booking (If this amount is less than US$ 100, a US$ 100 per person deposit will apply)...

6 - CANCELATION

6 - CANCELATION

In case of cancellation, fees will be charged accordingly to the day that official notice in writing is received at Hanoi Office: Suite 706, No 142 Le Duan Street, Dong Da District, Hanoi, Vietnam...

5 - POLICY

5 - POLICY

The timing of sightseeing points shall be fixing by local operator due to traffic and weather conditions, however all points must cover unless amendment or cancellation make by clients themselves (Non-refundable for any cancellation that made by clients...

4 - TOUR & PRICE

4 - TOUR & PRICE

For other customized/ tailor made itinerary, please kindly send email to us. The price is subject to change without notice.

3 - VALIDITY

3 - VALIDITY

This information is valid at the time of publication but is subject to change without prior notice. However, should any changes occur, they will be posted on the website immediately...

2 - PRICE EXCLUDES

2 - PRICE EXCLUDES

International / Domestic flight ticket & airport tax (if have)...

1 - PRICE INCLUDES

1 - PRICE INCLUDES

Tour guide: English, French or Chinese speaking guide during the tour (surcharge if you want to use an other language skeaing guide like Indonesia, Thai, German or Spanish...)