Payment Accpepted
For security need, Welcomevietnamtours.com prefers your payment by the following methods:
1. Credit card payment
We accept VISA, MARTERCARD. Please note that there is a surcharge 3% of the bank fee for Visa and Master card payment. Kindly follow the following instructions to complete the payment process. After receiving your, we will send you an invoice for your accounting purpose by fax or email.
- Print out the Form of
Authorization letter and fill out all required information.
- Please enclose: one copy paper of the credit card both side and one copy of the
passport (first page) with identify and photo.
- Print out the
Letter of Aproval and fill out all required information (except the date)
- Kindly note that the charge of your card will be appeared as Welcome Vietnam Tour .,Jsc.
Please send two above forms and the copies to fax number:84.4.36421388,
or scan them then send by email to: info@welcomevietnamtours.com
2. Send money via 
Please use our information hereunder:
| First name: |
Duc |
| Last name: |
Vu Van |
| Address: |
Suite 802, No. 101 Lang Ha str, Dong Da dist, Hanoi, Vietnam. |
| ID number: |
013 12 98 98 |
| Phone number: |
+84.4 2242 1353 |
And send us the Money Transfer Control Number (MTCN) and secret code (if needed) after your sending money.
3. Bank transfer and Cash
Except for cash payment, bank fee charge may apply (any bank charge must be borne by customers). Our bank account details are as follows:
| Beneficiary name: |
Welcome Vietnam Tour .,JSC |
| Beneficiary Account number: |
023 8400 6000 1087 for USD Account
023 7040 6001 5696 for VND Account |
| Bank name: |
VIBank Langha |
| Bank address: |
No. 4A Lang Ha str, Dong Da dist, Hanoi city, Vietnam |
| Telex: |
411389 VIB HN VT |
| Bank swift code or Bank code for transfer: |
VNIBVNVX |
Cancellation/ Refund
If unexpected circumstances should arise and impact your holiday plans, we
would be glad to assist you with the cancellation procedures and refund your money.
Our rates of refund are derived from our suppliers' requirements, and can be summarized
as follows:
30 Days before trip commencement: 80% will be refunded
14 Days before trip commencement: 70% will be refunded
7 Days before trip commencement: 60% will be refunded
No refund for cancellations within 2 days before departure.
For authentication purposes, only written cancellation notices (e-mail or fax) will
be accepted.
The refund will be made through bank transfer or credit card, depending on the original
method of purchase. Bank fees, if applicable, will be for your account.